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The Domestic, Family and Sexual Violence Commission (the Commission) acknowledges the Digital Transformation Agency's Policy for the responsible use of AI in government that sets the approach for the use of Artificial Intelligence (AI) by government. 

The Commission recognises the benefits arising from safe and responsible use of AI systems. Whilst the Commission follows the Digital Transformation Agency's Policy for the responsible use of AI in Government (DTA Policy), the Commission currently operates within the Department of Social Services (the Department) network and associated technologies, which enables access to the Department’s approved digital platforms, security frameworks, and relevant technology capabilities supporting compliant and responsible AI exploration.

As the Commission operates under the Department’s network and associated technologies, we are committed to aligning practices with the Department’s policies, standards, and governance frameworks, whilst also ensuring to follow the DTA’s Policy for reasonable use of AI in Government. The Commission will continue to develop our own capabilities, will ensure all approaches to emerging technologies, including artificial intelligence, are consistent with the broader expectations and obligations of Government, whilst also meeting the specific needs of the Commission.

The Commission understands Transparency is key to earning public trust and is an important aim of the DTA Policy and broader APS Reforms.

The Commission has access to and is currently exploring AI capabilities through two main initiatives: our participation is through the Department’s GovAI program and the use of Microsoft Copilot via GovTEAMS.

GovAI Program

This initiative gives the Commission a chance to get hands-on experience with various AI tools in a secure, controlled setting. Our focus is on exploring how AI might boost productivity in our corporate and enabling functions, as well as enhance our policy development and data analytic capabilities.

For more information visit - GovAI

Microsoft Copilot via GovTEAMS

The Commission has authorised limited use of Microsoft Copilot through the GovTEAMS platform. This tool provides AI-assisted capabilities within the whole-of-government secure collaborative environment, further supporting day-to-day operations and decision-making processes.

Microsoft 365 Copilot Chat (DSS internal) 

In addition to the GovAI and Microsoft Copilot via GovTeams, the Commission has authorised the use of Microsoft 365 Copilot Chat within the DSS controlled environment.

All AI outputs are checked by a human before they are applied or acted on. This ensures technology supports our operations but does not replace human judgment in areas that affect people’s lives.

These initiatives are being undertaken with appropriate governance and oversight arrangements in place by the Department. Staff training on AI is a central consideration of these governance and oversight protocols, and mandatory training has been made available to Commission staff. The Department has advised additional training will be rolled out throughout the year to support staff participating in the AI initiatives and to build AI capability across the workforce, and the Commission is committed to being involved and developing training and support information relevant to the Commission. 

The Launch of the AI Plan for the Australian Public Service was released in November 2025, where it has been advised ‘Every agency will have to appoint an SES level Chief AI Officer by July next year, whose role will be to drive adoption, champion strategic change within their agencies, and work alongside existing AI accountable officials to ensure compliance and coordination.’   

The Department has appointed our Chief Information Officer (CIO) as their Accountable Official. This is consistent with the DTA Policy. The CIO is responsible for implementation of the DTA Policy and for leading on matters of AI within the Department. The Commission is currently exploring whether we are required to appoint a CIO or if we come under the appointment of the Department’s CIO. 

The Commission is committed to keeping up to date with changes in the AI policy and governance environment and engage with whole-of-government capacity building initiatives, such as GovAI, to encourage APS-wide capability uplift over time.

While the Commission’s use of AI is currently limited to controlled trials and exploration, we are committed to ensuring compliance with applicable legislation and regulations, and any future use of AI is undertaken safely and responsibly. The Commission will ensure:

  • AI use is appropriately governed
  • our engagement with AI is confident, safe and responsible
  • risks are identified and managed
  • AI access and usage is monitored
  • measures are implemented to monitor the effectiveness of deployed AI systems
  • efforts are made to protect the public against negative impacts.

The Commission’s AI Transparency Statement will be reviewed and updated annually or when we make a significant change to our approach to AI. The Director - Governance and Corporate Coordination is designated as the accountable official under the Policy and may be contacted on corporate@dfsvc.gov.au.

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